FAQs - Pricing & Booking

How much does a team building event cost?

Our activities start from just under £1,000, and full-scale events can run to £10,000 or more. The cost depends mainly on your delegate numbers, the activities you choose, the length of the event and the location. Because every Team Activity Group event is designed around your brief, we don't publish fixed prices. Instead, we give you a clear quote at the initial planning stage, so the price reflects exactly what you need.

What’s included in your quote?

Your quote covers the activities or entertainment you've chosen, all equipment, set-up and pack-down, travel and mileage, Team Activity Group staff and instructors, safety briefings, and medals for the winning team on competitive events. Prices are quoted excluding VAT, and once you've selected your activities, your proposal will show the price including VAT. Venue hire and catering are usually booked directly with the venue, but we're happy to arrange them for you.

How does booking work?

Once you're happy with your proposal, simply sign in the signature box on the proposal to confirm your booking in our diary. From then on, your dedicated Team Activity Group contact will keep you updated and let you know anything we need from you, and when. We'll then draw up your event details and share them with you, along with the full invoice for payment.

What is your cancellation and postponement policy?

We understand plans can change. If you need to cancel, the following charges apply to cover costs we've already committed to: More than 12 weeks before the event: we may charge for any non-refundable costs already incurred, such as staffing, equipment hire and materials.
- Between 4 and 12 weeks before: 50% of the total price.
- Less than 4 weeks before: 100% of the total price.
If you're booking as an individual rather than a business, you also have a statutory right to cancel within 14 days of accepting your proposal. If you'd rather postpone, please let us know as early as possible: More than 14 days' notice: we may charge for any non-refundable costs already incurred. The new date must be within three months of the original, otherwise it will be treated as a cancellation. Less than 14 days' notice: 100% of the total price. If a rescheduled event is then cancelled or postponed again, the full price is payable. Late arrivals and no-shows are treated as cancellations and can't be refunded or rebooked.

If we ever need to cancel or postpone your event ourselves, you won't pay anything. Please send any cancellation or postponement in writing, by post or by email to events@tag-events.com. Full details are in our terms and conditions. We also recommend taking out event insurance in case you need to cancel for an unforeseen reason.

How far in advance should we book?

As early as you can, especially for summer and Christmas, as this gives you the best choice of dates, venues and activities. Most clients book 2 to 3 months ahead. That said, we understand deadlines can be tight, and we regularly deliver events at short notice, provided the venue and equipment are available.

Do you offer discounts for charities?

We quote every client our most competitive price from the start, so we don't run a separate charity discount. We do understand that charity budgets are tight, though, and we're always happy to work with you to shape an event that delivers what you need within your budget.

FAQs - Planning Your Event

‍Why should I choose Team Activity Group?

‍No two Team Activity Group events are the same, because we design each one around your objectives, your people and your budget. As a smaller, specialist company, we can offer a level of personal service that larger firms often can't. You'll have one dedicated point of contact from your first enquiry right through to the follow-up after your event. Everyone in our office is kept up to date on every booking, so if your contact is ever unavailable, someone else can always help. We own our equipment and run our events with our own team, and travel and mileage are included in every quote, so there are no hidden extras. Our clients' feedback and testimonials over many years tell us this personal approach is what they value most. Read our testimonials and case studies.

‍I've been asked to organise team building, but I don't know where to start. Can you help?

Yes, that's exactly what we're here for. Start by thinking about what you want the day to achieve, for example boosting morale, bringing departments together, or developing leadership skills. You can browse our activities by objective, or simply call or email us with a few details and we'll recommend options that fit.

‍What information do you need from us?

‍Just five things: why you're holding the event (your objective), who's coming (roughly how many), when (dates and duration), where (your location or preferred venue type), and your budget. You don't need to have the answers to how it will work; that's our job. Being upfront about budget and timeline helps us give you a realistic, tailored proposal first time rather than a guess.

‍Do you offer bespoke events?

Absolutely, bespoke is how we work. We don't just pick from a menu. We talk through your objectives and then design the activities, timings and logistics around your company culture and what you want to achieve.

‍What’s the difference between team bonding and leadership development events?

Team bonding events are about fun, breaking the ice and lifting morale, so they tend to be broad and social. Leadership development events are more targeted: they use challenging scenarios, such as problem-solving games or expeditions, to test and develop skills like strategic thinking and delegation. Many clients combine elements of both, and we can help you get the balance right.

Do you manage suppliers and contracts for us?

For everything Team Activity Group provides, yes. We handle all the planning, contracts, risk assessments and on-site coordination for your activities and entertainment, so you have a single point of contact. Most clients prefer to book the venue directly, as this makes accommodation and catering simpler to manage, but we're happy to liaise with the venue on your behalf or arrange it for you.

‍Do you outsource activities?

‍Very rarely. We create and host our events ourselves, using our own equipment and our own staff. If you'd like something unusual that we don't own (nobody can own everything!), we'll only use a trusted supplier we've worked with closely for years. Either way, every event is fully managed by Team Activity Group from start to finish, so everything runs seamlessly.

‍What if our delegate numbers change at the last minute?

‍We build flexibility into every plan, and most activities can easily adapt to a change in numbers. A few are less flexible because of how they're set up. For example, each dragon boat takes 11 people, so if your group grows from 22 to 24, you'd need a third boat, which would mean an additional charge. Please confirm your final numbers at least 10 days before the event. Even after that, we'll always do our best to accommodate changes with as little disruption and cost as possible.

‍Once we've chosen the date, venue and activities, what happens next?

Very little is needed from you, which is the point! We'll sort out the logistics, liaise with your venue and keep you regularly updated. We'll let you know in good time what we need from you, such as final numbers, points of contact on the day and timings. If any decisions need to be made along the way, we'll always check with you first, so you can be confident we have your event's best interests at heart.

FAQs - Activities & Entertainment

Is there a minimum or maximum group size?

No. We can adapt our activities for anything from a small group of just 4 people to groups of 500 or more. Some activities naturally suit smaller or larger groups, and we note this on each activity page. Multi-challenge events, where teams rotate between stations, and water sports like dragon boat racing work especially well at any size

How long do activities last?

Our events run from an hour to a full day. Most activities last 2 to 3 hours, and a full team building day is usually 5 to 6 hours. We can also fit around your conference agenda or other plans.

Can we combine land and water activities?

Certainly. We have years of experience in both, so you can mix and match with confidence. See our water-based activities and land-based activities.

What works well for a large corporate summer fun day?

Classic sports day activities with a modern twist are always a hit, such as our very own TAG Knockout Challenge and old-school sports day races. Garden parties are popular too, with classic lawn games, fun fair stalls and crazy golf, so everyone has something to enjoy while they socialise. Have a look at our outdoor activities.

Which activities are best for breaking down silos between departments?

Activities that need teams to rely on each other work best. In challenges like 'Jail Break' and 'Masterpiece', or communication exercises where one team's success depends on information passed by another, people from different departments quickly learn to work together.

Do activities have to be competitive?

Not at all. Many clients prefer a relaxed, inclusive atmosphere where everyone's contribution is valued and nobody feels put on the spot. We can design your event to be collaborative rather than competitive, or strike a balance between the two.

How do you engage reluctant or less active members?

We love this challenge. We never force anyone to take part, but our staff's enthusiasm is infectious, and hesitant guests usually can't resist joining in. We'll also help you choose a mix of activities that appeal to both the active and the more thoughtful members of your team, so there's something for everyone.

What evening activities or entertainment do you offer after a conference or long day of meetings?

After a long day, most people want to relax and have fun rather than face another challenge. Interactive, low-pressure entertainment works well, such as a roaming close-up magician, a casino night, our informal pub games, or live entertainment that gets people mingling. Whether your guests want to join in or sit back and be entertained, we'll match the entertainment to your group. See our entertainment options.

Can you help with our Christmas party?

Yes. The best Christmas parties have an element of surprise and plenty of chances for people to mingle. We can help with a memorable entrance, interactive entertainment and activities that get everyone celebrating together. For something extra special, we can build the party around a theme, such as a Vegas Night, Let's Bond or a Masquerade Ball. See our festive activities.

Do you offer activities that aren’t on your website?

Yes. Our website shows our most popular activities, but we offer many more. If you have an idea in mind, get in touch and we'll be happy to discuss it.

Can we borrow equipment to run activities ourselves to keep costs down?

Yes. To keep our equipment in top condition, a member of our team will always be on site to set up, pack down and oversee the activity. This also means your guests get a better, safer experience.

Do you provide trophies or prizes?

For competitive events, all our proposals include medals for the winning team. If you'd like extra medals, certificates, trophies or more unusual prizes, we'll be happy to suggest ideas and source them for you.

FAQs - On the Day

What happens if it rains?

In our experience, rain rarely spoils a Team Activity Group event! We'll keep your guests as warm and dry as possible, and our staff will keep spirits high so the fun doesn't stop. Depending on your venue, we may be able to move activities indoors, though this can affect the cost. We also offer great indoor alternatives, such as our 'Ultimate Team Build Challenge' and 'The Cube', competitive cooking workshops, and more relaxed art and candle-making workshops. See our indoor activities.

What if the weather is sever or unsafe?

Your guests' safety always comes first. If conditions such as high winds, lightning or flooding make an activity unsafe, we'll talk to you as early as possible about alternatives, whether that's switching activities, moving indoors or changing the date. If any additional charges apply, we'll discuss these with you at the time.

What should we wear?

For land activities, wear casual sports clothing and sturdy, flat shoes or trainers that you can move freely in. You're unlikely to get very muddy, but choose clothes you don't mind getting dirty. In colder months, bring waterproofs, hats, scarves and gloves. For water activities, bring a complete change of clothes and a towel. Your feet will get wet, so avoid your best shoes. Please don't wear jeans, wellies, heavy footwear or valuable jewellery.

Should we provide refreshments?

We recommend water is available for all guests during activities. It's usually easiest for your venue to provide refreshments, and we're happy to arrange this with them for you. Many clients offer tea and coffee on arrival and, for longer events, schedule breaks with snacks or lunch.

Can you cater for special dietary requirements?

Yes. If we've booked the venue for you, just let us know your guests' dietary requirements and allergies, and we'll pass them on to the venue. If you've booked the venue yourself, please give these details directly to the venue. For cookery workshops, we'll ask for your guests' dietary requirements and allergies 14 days before the event, so we can plan around them.

How many Team Activity Group staff will be at our event?

It depends on your activities and group size, and we'll confirm numbers once your plans are agreed. There will always be enough staff to run everything smoothly and keep every activity safely supervised. Our team will look smart and professional, dressed to suit your activities while always being easy to spot.

Can we drink alcohol during the event?

We have a strict no-alcohol policy before and during water activities and competitive land activities, such as sports days and archery, so please save the celebrations for afterwards. Anyone who appears to have been drinking, or isn't fit to take part safely, won't be able to join in. For other activities and entertainment, alcohol may be fine, so just talk to us about your plans. Illegal drugs are strictly prohibited at all times.

Can we take photos and videos?

Of course, and we encourage it! We also take photos at most events and share them with you afterwards, and we may use some for our own training and marketing. If you'd prefer us not to take photos, or anyone in your group doesn't want to be photographed, just let us know in advance of your event.

FAQs - Venues

Where can you run events?

Anywhere in the UK. All our equipment is fully mobile, and we carry out a risk assessment for every activity we run. Travel and mileage are always included in your quote, wherever your event takes place.

Can you help us find a venue?

Yes. We know which venues suit which activities, and we have good relationships with many of them. For example, a group of 150 will usually need a site with several breakout rooms and grounds for activities, such as a manor house, conference centre or large country hotel. We can recommend venues from our list of tried and tested locations, handle the booking, and arrange catering and extras so everything runs smoothly. See venues we often work with.

Do you run dragon boat racing on the River Thames?

Yes. The Thames is at the heart of our business, and we run many events in this area at venues with the water access and facilities that dragon boat racing needs. Let us know your preferred location and group size through our contact form, and we'll come back to you quickly with tailored recommendations.

How much space and set-up time do you need?

Most activities need 1 to 2 hours to set up. Space requirements depend on the activity, and we'll confirm the details with you and your venue during planning.

FAQs - Health, Safety and Inclusion

How do you keep our delegates safe?

Safety is our top priority. We own and maintain all our own equipment, so we know it's reliable and fit for purpose. Every instructor is either qualified through the relevant governing body, such as the British Dragon Boat Racing Association, the Royal Yachting Association or Archery GB, or is an experienced instructor who has completed our own in house training and been formally signed off by us. All instructors give a safety briefing before every activity. Qualified first aiders are always on hand, and we carry full public liability insurance.

Do we need our own insurance?

We hold £10 million public liability insurance, and we're happy to send you a copy of our certificate. We also recommend that you take out your own event and cancellation insurance, and that your participants have their own personal insurance cover, as set out in our terms and conditions.

Are there any age, height or weight restrictions?

We want as many people as possible to take part. Some activities do have requirements for safety reasons, such as minimum ages or being able to swim for water activities, and we list these on each activity page. If you're unsure whether an activity suits someone in your group, just talk to us. We'll either find a way to include them or recommend an alternative that suits them better, such as our Crazy Golf for anyone who'd rather stay on dry land or prefer something less physically demanding.

Do you work with families and children?

Yes, we're happy to run events for family groups, and many of our activities work well for a mix of ages. Some activities have minimum age requirements for safety reasons. For example, participants in watersports must be at least 8 years old and able to swim, and anyone under 18 needs a parent or guardian to sign on their behalf. We don't run events for youth groups, such as schools, clubs or youth organisations. If you're planning a family event, just tell us the ages in your group and we'll recommend activities to suit everyone.

Are your events accessible for people with disabilities?

We'll always do our best to make sure everyone can be involved. Tell us about any access needs when you book, and we'll recommend suitable activities, adapt what we can, and check accessibility with your venue.

What if someone in our group has a medical condition?

Please let us know before the event, and we'll treat the information confidentially. We can often adapt activities or suggest alternatives so that nobody misses out. If anyone is unsure whether they're able to take part, we recommend they check with their GP or another medical professional beforehand

For any other questions not covered here, please do not hesitate to contact us.